Faculty Details

Prof. Sourabh Sharma

Specialization : Information Systems

Designation : Associate Professor

Email : sourabh@imibh.edu.in

  • Ph. D. in Management from Institute of Commerce and Management, Jiwaji University, Gwalior
  • MBA (Systems/IT), IMS, Devi Ahilaya Vishwa Vidhyalay, Indore
  • MCA, IASE University, Sardarshahar
  • B.Com., University of Rajasthan, Jaipur
Dr. Sourabh Sharma is an Associate Professor for Information Systems at International Management Institute (IMI), Bhubaneshwar. He is an eminent Management Consultant, outstanding Professional Practitioner, Trainer, Academician and Educationist Counselor in Management, has been associated with Management Education and Industrial practitioner for over a decade now. He is expertise in the areas of Management Information System, Database Management System, Digital Marketing, SAP, Software Project Management, Data warehousing & Mining and many different Programming languages. He has also given his consultancy to Union Bank, Ujjain to convert their pension management software from Foxpro to Visual Basic. He started his career with Reliance Communications as a database consultant and served there for four years. Since last 13 years he is in management consultancy and teaching.
Dr. Sourabh Sharma did M.B.A. from Devi Ahilya Vishwavidyalaya, Indore and completed his Ph.D. from the Institute of Commerce and Management, Jiwaji University, Gwalior. He is a Trained SAP consultant for Sales and Distribution (SD) Module and Certified “Search Engine Optimization (SEO)” Trainer.
He has published more than 35 research papers into different peer reviewed journal of good repute. Recently Dr. Sharma visited Chengdu, China and represented IMI Bhubaneswar in an International conference organized by Sichuan Academy of Social Sciences (SASS), Chengdu, China, He is also guiding Ph.D. to two research scholars in the area of Management. One of the scholar has already awarded Doctoral degree in Management under his able supervision.
Dr. Sharma is Associated with Emerald Journal of Advances in Management Research (ISSN: 0972-7981), as a reviewer. Dr. Sharma is also associated with an international journal, “Business and Management Studies”, as a reviewer and has reviewed many of the international research papers. Business and Management Studies (ISSN: 2374-5916; E-ISSN: 2374-5924) is a peer-reviewed, open access journal, published by Redfame Publishing, USA. Dr. Sharma has also organized many Research Methodology workshops for faculties and research scholars. He has also chaired many International conferences into different universities and management institutes. . He is a life time member in editorial board of many national and international academic bodies. He is also the member of the advisory board for People’s Journal of Management, Bhopal. He has been holding several administrative positions since last one and a half decade.
Dr. Sharma has also organized International conference at IMI Bhubaneswar in association with EGADE Business School, Mexico City, Mexico. The International Conferences got a huge success, accorded recognition by ICSSR and were highly appreciated by the participants from India and Abroad.

Book Publication

 Book Title “Management Information System” ISBN: 978-93-84044-58-9, HORIZON BOOKS, New Delhi, March 2016.

 
Research Publications

International:

  1. "Customer Perception of Service Quality and Perceived Price and 
    Fairness: A Comparison Between Public and New Private Sector Banks", Journal of Strategic Marketing, TAYLOR & FRANCIS, July 2013 (ISSN: 1466-4488)
  2. "Service Quality, Service Convenience, Price And Fairness, Customer Loyalty, And Mediating Role of Customer Satisfaction", International Journal of Bank Marketing, EMERALD INSIGHT, Vol 33, No 4, 2015 (ISSN: 0265-2323)
  1. “An Assessment Of Customers’ E-Service Quality Perception Through WEBQUAL Scale: A Study On Online Banking Services”, Researchers World-Journal of Arts, Science & Commerce (International Journal), July 2015 (ISSN: 2231-4172)
  2. “Assessing the Determinants of Adoption of M-Banking by Students: A study using an extended TAM Model”, Business Analytics and Cyber Security Management in Organizations, IGI GLOBAL PUBLISHERS, Hershey, Pennsylvania, October 2016 (ISBN: 978-15-22509-02-8)
  3. “Employees Perspectives On The Effectiveness Of Computerization Of Retail Banking Operations In India: Analysis Of Public And Private Bank Segments”, International Journal of Business Competition and Growth (IJBCG), INDERSCIENCE Publication, December 2016 (ISSN: 2042-3845)
  4. “A Measure of E-Service Quality for Banks: Customers' Perceptions And Attitude”, Start-Up Enterprises and Contemporary Innovation Strategies in the Global Marketplace, IGI GLOBAL PUBLISHERS, Hershey, Pennsylvania, October 2017 (ISBN: 978-15-22548-31-7)

 

National:

 

  1. “Information Technology: Application in Rural Prospects” Journal of Marketing and  Communication, NIILM, New Delhi, May- Aug. 2007 (ISSN: 0973- 2330)
  2. “Information Technology: Application in Indian Banking Sector”, Global Education Society and Development, An International Journal of Academicians, July 2008 (ISSN: 0975-1319)
  1. “A Comparative Study of Computerisation in Public and Private Sector Banks”, Journal of Information Technology, MAIMT- Journal of IT & Management, New Delhi, May 2009 (ISSN: 0974-066X)
  2. “An Analysis of Various Factors With Reference To Computerisation In Public And Private Sector Banks”, Global Education Society and Development, An International Journal of Academicians, Oct.2009 (ISSN: 0975-1319)
  3. “Study of Customer Satisfaction on ATM, Internet Banking and Integrated Voice Response System”, PRAGYAA- The Journal of Management, FMS-MITS, Feb 2010 (ISSN: 0975-9603)
  4. "Study of Computerisation Effects: Public vs. Private Sector Banks", Integral Review, Faculty of Business Management, Integral University, Lucknow, July 2010 (ISSN: 0974-8032)
  5. “The Influence of Computerization in Public & Private Sector Banks –A Comparative Study”, Srusti Management Review, July 2010 (ISSN: 0974-4274)
  6. "Computerisation Effects: Public vs. Private Sector Banks", MERI – Journal of Management & IT, Management Education & Research Institute, New Delhi, Oct. 2010 (ISSN: 0974-2093)
  7. “An Analysis of Various Factors With Reference To Computerisation Effects In Public And Private Sector Banks”, The journal of Indian Management & Strategy, JIMS 8 M, Jan-March, 2011 (ISSN: 0973-9335)
  8. “Customer Perception on the Acceptance & Performance of Internet Banking in Public Sector Banks”, Journal of Production Research and Management, STM Journals, April 2012 (ISSN: 2249-4766)
  9. “Determine the Factors of Adoption for Radio Frequency Identification Technology by the Retailers of Hypermarket”, Journal of Control and Instrumentation, STM Journals, April 2012 (ISSN: 2229- 6972)
  10. “Strategic IT: Application in Rural Prospects”, Strategic Transformation in Globalised Era, Tits, Bhiwani, May 2012
  11. “Positive Psychology And Its Relevance With S4 (Stress, Self Efficacy, Self Confidence And Self Esteem)”, Lachoo Management Journal, Jodhpur, June 2012 (ISSN: 2231-0118)
  12. “An Implication of Computerisation: Public Vs. Private Sector Banks”, Pranjnan Journal of Social and Management Sciences, National Institute of Bank Management, October – December 2012 (ISSN:0970-8448)
  13. “Technological Determinants of RFID Adoption in retail industry: An Exploratory Analysis”, 4D International Journal of IT & Commerce, 4D Cross Connect, December 2012 (ISSN: 2319-104X)
  14. “Relevance of Positive Psychology With Stress And Self Confidence”, People’s Journal of Management, People’s Institute of Management & Research, December 2012 (ISSN:0976-8572)
  15. “Customer Perception of Service Convenience: A Comparison Between Public And New Private Sector Banks”, Global Business Review, International Management Institute, SAGE Publication, September 2013 (ISSN: 0972-1509)
  16. "Benefits and potentialities of e- Banking services: A study to find the acuity of student’s community”, Business Analyst, A refereed Journal of Shri Ram College of Commerce, October 2013-March-2014 (ISSN: 0973-211X)
  17. "Crimes And Risks of Computerisation in Indian Banks", MIMT Journal of IT & Management Research, December 2013 (ISSN: 2229-7626)
  18. “Factors Influencing Online Shopping And Payment System: An Exclusive Study of Female’s Perception Towards e-Shopping”, Emerging Paradigms in Corporate Finance and Regulatory Framework, Nirma University, January 2014 (ISBN: 978-81-923049-3-9)
  19. “Impact Of Service Quality, Service Convenience and Perceived Price Fairness On Customer Satisfaction in Indian Retail Banking Sector”,   Management and Labour Studies, XLRI School of Business and Human Resources, Jamshedpur, SAGE Publication, August 2014 (ISSN: 0258-042X)
  20. “Impact of Computerization on Employees – A Comparison of Public and Private Sector Banks”, Emerging Trends in Management, Excel India Publishers, Feb., 2015 (ISBN: 978-93-84869-62-5)
  21. “Electronic Banking Service Quality Assessment: A Comparative Study of State Bank of India and ICICI Bank.” PRAGYAA- Journal of Management, FMS-Mody University of Science and Technology, June 2015 (ISSN: 0975-9603)
  22. “Examining Factors Affecting Females’ Perception Towards The Usage Of Electronic Payment System: An Exclusive Study On E-Shopping”, JADBM- Journal of Advances in Business Management, Sept 2015 (ISSN: 2395-7328)
  23. "Customer Satisfaction And Customer Loyalty In Public And Private Sector Banks: A Comparison", NSHM Journal of Management Research and Applications (ISSN 2230-7249)

Paper Presentation in International/National Conferences

  1. Presented research paper title “A Comparative Study of Customer Satisfaction from Virtual Banking in Public and Private Sector Banks” at National Conference, Prestige Institute of Management & Research, Indore, Sept 2009.
  2. Presented research paper title “Crimes and Risks of Computerization in Indian Banks” at National Conference, ARYA College of Engineering & IT, Jaipur, March 2010.
  3. Presented research paper title “Strategic IT: Application in Rural Prospects” at National Conference, The Technological Institute of Textile & Sciences, Bhiwani, Feb 2011.
  4. Presented research paper title “Benefits and potentialities of e- Banking services: study to find the acuity of student’s community” at National Conference, Jiwaji University, Gwalior (M.P.), Feb. 2013.
  5. Presented research paper title “Social Entrepreneurship and Institutional Environment in an Emerging Economy” at AICTE sponsored national conference at IILM-AHL, Jaipur, Feb. 2014.
  6. Presented research paper title “A study of Security Issues in E- Banking” at National Conference, Jiwaji University, Gwalior (M.P.), June 2014.
  7. Presented research paper title “Impact of Computerization: Public vs. Private Sector Banks (An Employee’s Perspective)” in International Business Research Conference held at International Management Institute, Bhubaneswar on Feb 6-7, 2015.
  8. Presented research paper title “Employees Perspectives on the Effectiveness of Computerization of Retail Banking Operations in India: Analysis of Public and Private Bank Segments” in International conference on “Global Business Environment: Strategies for Business Analytics and Cyber Security Management”, Organized at IMI, Bhubaneswar in association with EGADE Business School, Mexico City, Mexico on December 11-12, 2015.
  9. Presented research paper title “Assessing the Determinants of Adoption of M-Banking by Students: A Study Using an Extended Tam Model” in International conference on “Global Business Environment: Strategies for Business Analytics and Cyber Security Management”, Organized at IMI, Bhubaneswar in association with EGADE Business School, Mexico City, Mexico on December 11-12, 2015.
  10. Presented research paper title "Electronic Banking Service Quality Assessment : A Comparative Study of State Bank of India and ICICI Bank" in the National Conference on “New Paradigms in Management, Economics & Commerce (NCNPMEC-2016)”, Organized by College of Business Management, Economics and Commerce, Mody University on March 11-12, 2016
  11. Presented research paper title “Digital India: A learning from China’s Development” in International conference on “India China and the World Order: Economic Social and Dimensions”, Organized at IMI, Bhubaneswar in association with Sichuan Academy of Social Sciences (SASS), China on November 26-27, 2016.
  12. Presented research paper title “Digital India: Innovation & Technology” in International conference on “Innovation, Market Competition and Economic Development”, Organized at IMI, Bhubaneswar in association with EGADE Business School, Mexico City, Mexico on December 09-10, 2016.
  13. Presented research paper title “A Measure of E-Service Quality for Banks: Customers' Perceptions and Attitude” in International conference on “Innovation, Market Competition and Economic Development”, Organized at IMI, Bhubaneswar in association with EGADE Business School, Mexico City, Mexico on December 09-10, 2016.
  14. Presented research paper title “Stress level of Male and Female Bank officials in Public Banks: A Comparative Study” in Annual Conference on Banking & Finance - "Changing Contours of Indian Financial System" on August 18-19, 2017.
  15. Presenting research paper title “Competency Mapping among Male and Female for the use of Social Media: A Comparative Study” in an International conference on “Drifts in Business, Governance, and Societal Values: Conflicts and Challenges” organized by IMI, Bhubaneswar in collaboration with EGADE B-School, Mexico on 08-09 December 2017.
Organized an International Conference
  1. Organized an International Conference in association with EGADE Business School, Mexico City, Mexico, on “Global Business Environment: Strategies for Business Analytics and Cyber Security Management” on December 11-12, 2015 at International Management Institute (IMI), Bhubaneswar. ICSSR Funded.
  2.  Organized an International Conference in association with EGADE Business School, Mexico City, Mexico, onInnovation, Market Competition and Economic Development” on 09-10 December, 2016 at International Management Institute (IMI), Bhubaneswar.
  3.  Organising 3rd International Conference in association with EGADE Business School, Mexico City, Mexico, onDrifts in Business, Governance, and Societal Values: Conflicts and Challenges” on 08-09 December, 2017 at International Management Institute (IMI), Bhubaneswar.

International Exposure
  • Presenting research paper title “Role of Information Technology in the Development of Smart City in China”, in an International Conference on “Nexus of Trade, Economic Development and Poverty Reduction”, organized and sponsored by Sichuan Academy of Social Sciences (SASS), Chengdu, China, September 12 - 15, 2017.

Session Chair Conferences
  • Chaired a session in an International Conference on "System Modelling & Advancement in Research Trends (SMART)" organized by Teerthanker Mahaveer University, Moradabad, U. P., Oct. 2012
  • Chaired a session in an Annual Conference in Banking and Finance on “Changing Contours of Indian Financial System” organized by International Management Institute, Bhubaneswar on August 18-19, 2017

 

 

Research Guidance
  1. Research supervisor of Ms. Vinita Kaura. She was enrolled for Ph.D. programme in management under the Faculty of Management Studies, Mody University of Science and Technology, Lakshmangarh. She has been awarded the doctoral degree. Her research title was: “Analysis Antecedents and Consequence of Customer Satisfaction: An Empirical Study of Indian Banking Sector”.
  1. Providing research guidance to one full time research scholars Ms. Gazal Punyani. She is enrolled for Ph.D. programme in management under the Faculty of Management Studies, Mody Institute of Technology & Science, Lakshmangarh. Ms. Gazal Punyani’s research title is: An analysis of information technology adoption and evaluation of e-service quality with special reference to public, private and foreign banks in Rajasthan”
Workshop / Faculty Development Program (FDP)
  1. Organized one day workshop on “Awareness Creation on Knowledge Management and Knowledge Economy” in association with IIT Roorkee, Sponsored by Department of IT, Government of India, at MITS Lakshmangarh on September 03, 2006
  2. Attended a four days FDP on “E-Business” at ABV-IIITM Gwalior, July 08.
  3. Attended a three days “HR Conclave”, New Delhi, Organized by Federation of Indian Chambers of Commerce & Industry (FICCI), November 2008 & 2012
  4. Attended a three days “HR Conclave”, Jaipur, Organized by Confederation of Indian Industry (CII), February 2009 & 2012
  5. Attended FDP on “The Indian HR Convention”, New Delhi, organized by Tackyon Pvt. Ltd., September, 2010
  6. Attended FDP on the topic “Facilitating Alignment and Double-Loop Learning”, Organized by Faculty of Management Studies, Mody Institute of Technology & Science, Rajasthan, December 2012
  7. Attended FDP on the topic “The Championship Journey”, Organized by Faculty of Management Studies, Mody Institute of Technology & Science, Rajasthan, August 2013.
  8. Attended FDP on “Structural Equation Modelling for Research”, Organized by IMI, Bhubaneswar on September 23-24, 2016.
  9. Attended 2 days “Case Method Teaching” Seminar at IIM Ahmedabad, organized by Harvard Business Publishing & IIM A Case Centre on Oct. 21-22, 2016.
  10. Attended “Train the Trainer Workshop on ERP Simulation”, Organized by SAP University Alliances, India at IMI, New Delhi on 12-14 December 2016.
  1. Chairperson for PGDM (AICTE Approved Part – Time) Programme at IMI, Bhubaneswar
  2. Paper setter for JIMS, New Delhi
  3. Evaluator  for Rajasthan University’s answer books
  4. Evaluator for  MBA(IT) of “Gandhi Vihar University (Sardarsahar)”
  5. Paper setter for “Suresh Gyan Vihar University”, Jaipur
  6. Member of advisory board for People’s Journal of Management, Bhopal
  7. Worked on the Prepaid Customer Database of Reliance Infocomm (Mumbai)
  8. Taken Charge of MBA Placements from last five years at FMS-MUST

International Management Institute (IMI), Bhubaneshwar

Associate Professor (Information Systems)                              29 Nov’ 2014 to date           

Faculty of Management Studies, Mody University of Science & Technology, Lakshmangarh, Sikar, Rajasthan, India

Associate Professor (Systems/IT)                                            01 Apr’ 06 to 25 Nov’ 2014

Jagan Institute of Management Studies, Jaipur, Rajasthan, India                               

Lecturer (Systems)                                                                  Jul’ 05 to Mar’ 06

Shri Akula College of Management Studies, Jaipur, Rajasthan, India                       

Lecturer and HOD                                                                    Jul’ 04 to Jul’ 05

Reliance Infocomm, Mumbai, Maharashtra, India

Customer Response Executive- Pre Paid, (CRE)                      Nov’ 03 to Jul’ 04

Reliance Telecommunication, Indore, M.P., India                    

Re-Activation Manager                                                      Aug’ 00 to Nov’ 03